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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Madison DeKoster

Madison DeKoster

July 9, 2026

5  out of  5
rating by Madison DeKoster
"Matt was extremely helpful in giving me an auto insurance quote, and my husband and I decided to switch over to State Farm and it was a quick and easy process with Matt helping us!"
We responded:
"Thank you, Madison, for sharing your experience! It's great to hear that Matt made the process of switching to State Farm smooth and straightforward for you and your husband. We appreciate your trust in us for your auto insurance needs."
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Silvia

July 7, 2026

5  out of  5
rating by Silvia
"Matt Chance was very patient with me and got me through the changes when I moved to Grand Rapids. Thank you Matt!!"
We responded:
"Thank you, Silvia, for your feedback! We're glad to hear that Matt was able to assist you with your move to Grand Rapids. If you need anything else, feel free to reach out."
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Devon Lash

July 2, 2026

5  out of  5
rating by Devon Lash
"I requested a quote for my 2025 bronco online and Matt almost called me immediately. He was able to insure 2 vehicles and renters for the same price I was paying for 1 vehicle .
Thanks again Matt"
We responded:
"Thank you, Devon, for sharing your experience! It's great to hear that Matt was able to assist you promptly and provide such a competitive rate for your insurance needs. We appreciate your feedback and look forward to continuing to serve you."
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Chad Burnett

June 26, 2026

5  out of  5
rating by Chad Burnett
"My experience was absolutely great. The prices for my insurance couldn’t be better, I’m very pleased with this purchase, and all conversations I had were awesome! Thank you!"
We responded:
"Thank you, Chad, for sharing your experience! It's great to hear that you found our prices competitive and enjoyed your conversations with us. We appreciate your feedback and look forward to assisting you in the future."
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Kenneth Currie

June 19, 2026

5  out of  5
rating by Kenneth Currie
"Matt Chance was great to deal with. I wasn’t looking to change insurance, but I did. He was not pushy, listened to me and gave me a great deal. I plan on having a long and great relationship with State Farm Insurance due to my dealing with Matt."
We responded:
"Thank you, Kenneth, for sharing your experience with Matt Chance. It's great to hear that he provided attentive service and a deal that met your needs. We're glad to have you with us and look forward to a long relationship."
Profile photo of Enrique Cifre

Enrique Cifre

June 18, 2026

5  out of  5
rating by Enrique Cifre
"Wonderful"
We responded:
"Thank you for the 5 stars, Enrique! We appreciate it."
Profile photo of Sam Biggio

Sam Biggio

June 18, 2026

5  out of  5
rating by Sam Biggio
"Had excellent service. I have never worked with them and needed insurance for my side by side. One phone call and about 20 minutes on the phone and I was all set! Top notch service!"
We responded:
"Thank you, Sam, for sharing your experience! We're glad to hear that our team could assist you efficiently with your side by side insurance needs. If you have any more questions or need further assistance, feel free to reach out."
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Doug Knap

June 17, 2026

5  out of  5
rating by Doug Knap
"A big thank you to Matt for helping me save money on my auto policies.
Matt was great to work with, will be giving out his name to friends and family.

Thanks"
We responded:
"Thank you, Doug, for your feedback! We're glad to hear that Matt was able to assist you in saving money on your auto policies. We appreciate you recommending him to your friends and family."
Profile photo of Virginia Patterson

Virginia Patterson

June 17, 2026

5  out of  5
rating by Virginia Patterson
"My agent is Matt. I’m a senior citizen and Matt was kind and patient with me and all my questions. He saved me about $300.00 a year on my car insurance. And I have more benefits than with my previous insurance: Allstate (who would only give me a $40 discount for safe driving and NEVER filing a claim in over 10 years). Give this agency a call. You won’t be sorry. Thanks Matt, you’re a great guy."
We responded:
"Thank you, Virginia, for sharing your experience with Matt. It's great to hear that he was able to assist you with your questions and help you save on your car insurance. We appreciate your recommendation and are glad to have you with us."
Profile photo of Eric Campos

Eric Campos

June 5, 2026

5  out of  5
rating by Eric Campos
"They gave me the best quote of everyone I called and he even found other ways to get more savings and he was able to get me insured immediately. Thanks again Matt. Highly recommend him."
We responded:
"Thank you, Eric, for sharing your experience with us. It's great to hear that Matt was able to provide you with the best quote and find additional savings. We appreciate your recommendation!"
Profile photo of SHARRIE ROBINSON

SHARRIE ROBINSON

June 4, 2026

5  out of  5
rating by SHARRIE ROBINSON
"Had a great experience, my agent was very helpful and patient with helping me with my questions and options"
We responded:
"Thank you for sharing your experience! We always aim to make the process smooth and easy to understand, and we're so glad your agent took the time to guide you through all of your options. Thank you for choosing us!"
Profile photo of Katie Fohlbrook

Katie Fohlbrook

June 1, 2026

5  out of  5
rating by Katie Fohlbrook
"Easy to talk to and quick and efficient"
We responded:
"Fast, friendly, and efficient—that is exactly how we like to do things here! We're so glad you had a great experience bundling your policies with us. Thanks for the awesome feedback!"
Profile photo of Ashley O'Brien

Ashley O'Brien

June 1, 2026

5  out of  5
rating by Ashley O'Brien
"Brandy helped get me get the best deal out there for car and renters insurance
Thank you !"
We responded:
"Thank you so much for the great review! We love nothing more than saving our clients money, so we're thrilled that Brandy could find you the best deal out there for your car and renters insurance. We appreciate your business!"
Profile photo of Lynn Loubert

Lynn Loubert

May 28, 2026

5  out of  5
rating by Lynn Loubert
"Matt, my insurance agent, has been patient and incredibly informative throughout the process of getting new insurance. He got me by far the lowest rate compared to other insurance plans and was very kind along the way. Highly recommend!"
We responded:
"Hi Lynn! Thank you so much for your kind words. We are so happy to have you with our office! Please let us know if we can help in the future! "
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David Davis

May 22, 2026

5  out of  5
rating by David Davis
"Brandy was very informative and willing to answer all my questions. State farm really saved me from over paying! I wish I would have done business with them sooner."
We responded:
"Thank you for the 5 stars, David Davis! We appreciate it. "
Profile photo of Julie Peters

Julie Peters

May 22, 2026

5  out of  5
rating by Julie Peters
"Troy did an amazing job making the switch to State Farm quick and easy. I was very well informed and felt like a part of the State Farm family even before I officially made the switch!"
We responded:
"Thank you, Julie, for sharing your experience! It's great to hear that Troy made your transition to State Farm smooth and informative. We're glad to have you as part of the State Farm family!"
Profile photo of Kathy Martin

Kathy Martin

May 21, 2026

5  out of  5
rating by Kathy Martin
"Matt was great! Made it fast and easy to switch my auto insurance, and saved me so much money!"
We responded:
"Thank you, Kathy, for sharing your experience! We're glad to hear that Matt made the process quick and easy for you while also helping you save money. Your feedback means a lot to us."
Profile photo of Jason Lemieux

Jason Lemieux

May 20, 2026

5  out of  5
rating by Jason Lemieux
"Matt was a great help, explained everything very well and patient while asking him policy questions, highly recommended."
We responded:
"Thank you, Jason, for your feedback! I'm glad to hear that Matt was able to assist you effectively and provide clear explanations. Your recommendation means a lot to us."
Profile photo of Cooper Ogden

Cooper Ogden

May 11, 2026

5  out of  5
rating by Cooper Ogden
"Friendly, professional, quick and got the best quote. Shout out to Matt for making things quick and simple."
We responded:
"Thank you, Cooper, for your feedback! We're glad to hear that Matt was able to assist you efficiently and provide a great quote. We appreciate your support."
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jr

May 6, 2026

5  out of  5
rating by jr
"Had a wonderful experience with Matt chance he guided me throughout the process every single step I wouldn’t recommend nobody else ."
We responded:
"Thank you, JR, for sharing your experience with Matt. It's great to hear that he was able to guide you through every step of the process. We appreciate your recommendation!"
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phil vredeveld

May 5, 2026

5  out of  5
rating by phil vredeveld
"Matt was very professional and he was very understanding on how we wanted to lower rate so he got us a good rate with State Farm. Matt was very friendly and easy to talk to and I’m glad he was able to help for us to make the decision to leave the other insurance carrier"
We responded:
"Thank you, Phil, for sharing your experience with Matt. It's great to hear that he was professional and understanding in helping you find a better rate with State Farm. We're glad you felt comfortable making the switch to us. "
Profile photo of Angela Miller

Angela Miller

April 30, 2026

5  out of  5
rating by Angela Miller
"Very friendly and helpful great service definitely recommend"
We responded:
"Thank you, Angela, for your kind words and recommendation. We're glad to hear that you found our service friendly and helpful. If you need anything else, feel free to reach out."
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Nate Grummet

April 23, 2026

5  out of  5
rating by Nate Grummet
"I'd definitely recommend Brandy it was super simple and easy to get insurance took no time at all state farm for the win!!!"
We responded:
"Thank you, Nate, for recommending Brandy and sharing your experience! We're glad to hear that getting insurance was simple and quick for you. Let us know if you need anything else in the future! "
Profile photo of Steve W.

Steve W.

April 14, 2026

5  out of  5
rating by Steve W.
"Searched for some better rates, Matt Chance was able to help us figure out our options and explain the coverage. Appreciate the phone convo explanations and Matt's prompt response and professionalism. Thanks, Matt!"
We responded:
"Thank you, Steve, for sharing your experience with us. It's great to hear that Matt was able to assist you with your coverage options and provide clear explanations. We appreciate your feedback and your trust in our team."
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Scotty P

April 12, 2026

5  out of  5
rating by Scotty P
"They are very helpful and we're amazing at getting me exactly what I need!"
We responded:
"Thank you, Scotty, for your feedback! We're glad to hear that our team was able to assist you in getting exactly what you needed. Your support means a lot to us."