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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Phyllis Bailey

October 6, 2025

5  out of  5
rating by Phyllis Bailey
"Thank you so much for all you did to make it a awesome day for me!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Shawn Tabb

September 16, 2025

5  out of  5
rating by Shawn Tabb
"Brandy helped a lot very cool B)"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Kaitlyn Verburg

September 11, 2025

5  out of  5
rating by Kaitlyn Verburg
"Highly recommend going through Troy Peterson-state farm agent for your insurance needs. Matt was very helpful and did everything he could to ensure I was getting the best rate and coverage!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Chase Archer

September 11, 2025

3  out of  5
rating by Chase Archer
"Service and agent was great, until after I signed all my documents then they raised my insurance after they said they found an issue that I didn’t tell them about. I did tell them of all issues and events and was told it would not affect my rate due to it being out of the time window. I do recommend State Farm but I also recommend that you pay very close attention to everything they say in case they decide to change your rate and blame you the customer."
We responded:
"Thank you for taking the time to leave us a review. Your feedback is important to us as we continually work to improve our services. We see what happened in this case and will use it to improve how we ask for information on prior issues. This will help us be clearer when asking for prior information to avoid pricing issues in the future. We are dedicated to providing the best possible insurance experience and would love the opportunity to address any concerns you may have and deliver 5-star service."
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Abigail Davis

September 9, 2025

5  out of  5
rating by Abigail Davis
"The staff and agents were very knowledgeable. The patient staff took time to thoroughly explain all the policies along with suggestions for improvements in decreasing costs and increasing coverage. Troy even took time to greet me and answer questions as well. Any replies or answers were quick via phone calls and emails. I appreciate the face to face business transactions; this is so rare in today's market and shows they really care about their clients. Thank you from a very satisfied customer."
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Eduardo Barbieri

September 4, 2025

5  out of  5
rating by Eduardo Barbieri
"They were very friendly and helpful."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Marianne Morley

September 3, 2025

5  out of  5
rating by Marianne Morley
"Always there to help, answer questions and actually get the job done. Thanks!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Beno M

September 2, 2025

5  out of  5
rating by Beno M
"Hey im Brandon A customer with State farm is a great place. I’m having a good experience Matt is the best help me out a lot to something I can afford. I will send everybody to Matt if I could wasn’t disappointing at all"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Erik Johnson

August 26, 2025

1  out of  5
rating by Erik Johnson
"Don’t use or any other state farm rep. These guys all live in million dollar homes and after 30 years, I make my first claim and it gets denied"
We responded:
"Hi Erik. I looked through our system and do not see that you are a customer of mine. Perhaps you meant to leave this review on a different company? You also couldn't be talking about me as I live in a 125-year-old, 1200 sqft home with only one closet in the entire home. "
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Ashley Beckett

August 25, 2025

5  out of  5
rating by Ashley Beckett
"Check out Troy Peterson State Farm Office. I talked last week with Matt Chance and he was ready to answer questions, provide information and options. Got me a quote quickly and meet all my ins. needs. The price was great and Matt was excellent to work with. Thanks Matt and Troy for helping us out."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Dan Tyler

August 20, 2025

5  out of  5
rating by Dan Tyler
"I'm happy"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Julie Lay

July 14, 2025

1  out of  5
rating by Julie Lay
"I was extremely happy with State Farm for a long time. The rates were fair, and the staff was helpful and friendly—until everything fell apart due to a completely avoidable issue on their end. On March 17, 2026, I received a courteous text message at 1:53 PM informing me that my payment hadn’t been received and asking me to call or pay online. I immediately responded at 1:54 PM, apologized, and made the full six-month payment by 2:00 PM—within minutes. A representative named Tara confirmed she saw the payment, mentioned it typically takes a couple of days to clear, and said she would let me know if there were any issues. I never heard back—which I assumed was a good sign. I had more than enough funds in the account, and there was no reason to think anything went wrong. Fast forward to June: I find out—without any prior notice whatsoever—that my policy had been canceled. No phone call, no email, no text, no letter. Nothing. Apparently, the payment had “bounced,” but I was never notified. Because of this failure in communication, I’ve now been placed in the high-risk insurance category, and my premiums have skyrocketed—all for something I wasn’t even aware of. This is not only irresponsible, it feels negligent. I will be consulting a lawyer to explore my legal options, and I encourage others who have had similar experiences to stand up for their rights as well. We deserve better than this."
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Sherri Van Eck

June 13, 2025

5  out of  5
rating by Sherri Van Eck
"We are working with Matt Chance to change insurance companies. He is incredibly knowledgeable and patient as we have worked to make this change. I am so happy with the customer service provided and am looking forward to a long relationship with Matt and State Farm"
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Thomas Hazen

May 16, 2025

5  out of  5
rating by Thomas Hazen
"MATT CHANCE is very efficient, knowledgeable and who you would choose for your insurance coverage."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Evan Richards

May 15, 2025

5  out of  5
rating by Evan Richards
"I have had some bad luck with insurance companies and agents but I am so thankful I found Troy and his team. These guys help me out so much. They’re super responsive and quick to change anything on policies and with reply's to emails and calls. They are very understanding and friendly people. They always get me the best price on my auto insurance! Can’t recommend them enough!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Dianne Reed

April 18, 2025

5  out of  5
rating by Dianne Reed
"Matt was very helpful, kind, and saved me a lot of money with better coverage than the current insurance company I’ve been with for over 25 years."
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Jared Mattfolk

April 7, 2025

5  out of  5
rating by Jared Mattfolk
"I started working with Troy after my former State Farm agent retired - he and his team have been easy to work with and have quickly handled anything I needed assistance with for a few years now. I'm very happy with the service I receive through Troy and his office!"
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Dale Danes

March 27, 2025

5  out of  5
rating by Dale Danes
"Fast Courteous knowledgeable service, and very prompt love doing business with them."
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Gloryanne Oliva

March 4, 2025

5  out of  5
rating by Gloryanne Oliva
"Matt Chance was my agent & it was quick and easy to get my auto insurance set up. It was also a little over $50 cheaper than my quote from Progressive!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Shelbi Baker

February 11, 2025

5  out of  5
rating by Shelbi Baker
"Matt Chance provided excellent service and helped me get the coverage I needed for a price that beat anywhere else I’ve looked."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Verlin Charles

February 10, 2025

5  out of  5
rating by Verlin Charles
"Worked with Matt Chance , on getting me new auto quotes . I felt very comfortable speaking with him . He got me far better rates and bundled multiple policies I had all into one . Better than any other company i previously spoke with or even was insured with in the past . Highly recommend !!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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TAMMY HARRINGTON

January 25, 2025

5  out of  5
rating by TAMMY HARRINGTON
"I dealt with Matt Chance. He was so good with me and patient, with my work and deal with my life at home it took a little bet! But we got it done! And he got my jeep in 82.06 chipper/ month I woukd recommend him for sure ! He is awesome to work with ! Thanks Matt!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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mark morehouse

January 24, 2025

5  out of  5
rating by mark morehouse
"I was terrified to search for a new auto insurance policy but after Progressive increased my premiums again, I had to do something. I'm so thankful that I got in contact with Matt. After just a few seconds of conversation, I knew that I was talking to a genuine human that cares, which is increasingly rarer to find. He found the right policy and didn't push anything on me. I'm already recommending him to F&F. Big props to Matt Chance for exceptional customer service 👏 ALLTHESTARS⭐️⭐️⭐️⭐️⭐️"
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Stubli Family

January 14, 2025

5  out of  5
rating by Stubli Family
"Matt at State Farm was great to work with."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Arely De Leon

January 3, 2025

5  out of  5
rating by Arely De Leon
"Very friendly people. I needed to find a new insurance tailored to my lifestyle and Matt helped me get all the coverage I needed with discounts included."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"