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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kayla Taylor

Kayla Taylor

December 31, 2025

5  out of  5
rating by Kayla Taylor
"Troy was friendly, efficient, and quick! We ended up switching our HOI and 3 autos to State Farm and will save a decent amount based on one of the vehicles needing USPS route coverage."
We responded:
"Thank you, Kayla, for sharing your experience! It's great to hear that Troy was able to assist you efficiently and help you save on your insurance needs. We appreciate your trust in us for your home and auto insurance. "
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Lupitaalways

December 26, 2025

1  out of  5
rating by Lupitaalways
"They are closed the days when you need them. Holland has more hours of service and they charge you the same rates."
We responded:
"Hello. Thank you very much for the review! We appreciate all reviews that we receive. I am not sure who this is, but we did close two days at Christmas time so our employees could spend time with their families (something I'm sure you would appreciate at your job). All our other hours are the same as any other business, so I'm not sure what you mean by "never open when you need them." You can give us a call when we are back in the office Monday! Merry Christmas! "
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Donshae Vance

December 16, 2025

5  out of  5
rating by Donshae Vance
"I would like to say if you need coverage; this is the guy to go too! He gets it done. I definitely would refer other individuals to him & the company. Job well done! Matt great work"
We responded:
"Thank you, Donshae, for your kind words and for recommending us! We're glad to hear that Matt was able to assist you effectively. Your support means a lot to us. "
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Brandy Potts

December 12, 2025

5  out of  5
rating by Brandy Potts
"The day my new agent called me to give me a quote I was stressed from talking to other insurance companies then she called and gave me the best quote ever she us awesome im super happy with the way she helped turn my mood around super friendly and she really did the most shout out to Brandy u Rock chick thanks so much for helping me out"
We responded:
"Thank you, Brandy Potts, for sharing your experience! We're glad to hear that our very own Brandy was able to provide a great quote and turn your day around. Your feedback means a lot to us. "
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Brady West

December 12, 2025

5  out of  5
rating by Brady West
"Just switched from Progressive. They gave us almost exactly the same coverage for nearly 50% less! The rep on the phone was extremely friendly and helpful :)"
We responded:
"Thank you, Brady, for sharing your experience! We're glad to hear that you found our coverage and pricing competitive and that our representative was friendly and helpful. We appreciate your trust in us."
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Tabatha McLeod

December 10, 2025

5  out of  5
rating by Tabatha McLeod
"Troy was informative and helpful. He was able to provide me the best rate for homeowners/car insurance than what I had been previously paying with a company I was with prior for 25years. I would recommend speaking with Troy to make a smooth and affordable transition."
We responded:
"Thank you, Tabatha, for your review. It's great to hear that Troy could assist you in finding a better rate for your homeowners and car insurance. We appreciate your recommendation and are here to help with any future needs. "
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Jessica Whip

December 4, 2025

5  out of  5
rating by Jessica Whip
"Fast and efficient. Very reasonable rates and help find the best fit for your purchase. Would highly recommend."
We responded:
"Thank you, Jessica, for your feedback! We're glad to hear that you found our service fast and efficient, and that we could help you find the best fit for your needs. Your recommendation means a lot to us. "
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michael miller

December 4, 2025

5  out of  5
rating by michael miller
"Matt Chance is an AMAZING agent. Took all the time I needed to get a GREAT quote, even when I threw a monkey wrench into the process after everything was all set and decided that for the price I was quoted I could afford (Hey its Michigan, insurance is CRAZY EXPENSIVE and being on a fixed budget sometimes things have to sit on the sidelines) to insure my 3rd vehicle for less than I could anywhere else for 2. Gotta check this place out!"
We responded:
"Thank you, Michael, for your feedback! We're glad to hear that Matt was able to assist you with your insurance needs and provide a quote that worked for you. We appreciate your recommendation and look forward to serving you in the future."
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Jeffrey John

December 4, 2025

5  out of  5
rating by Jeffrey John
"Matt was great to work with! He set everything up and gave me an amazing rate! Will recommend to everyone!!!"
We responded:
"Thank you, Jeffrey, for your kind words about your experience with Matt. We're glad to hear he was able to assist you effectively and provide a great rate. Your recommendation means a lot to us!"
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Bradley Aldrich

December 1, 2025

5  out of  5
rating by Bradley Aldrich
"Good people, good service"
We responded:
"Thank you, Bradley, for your kind words. We're glad to hear that you had a positive experience with our team. Your feedback is greatly appreciated."
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Matt Paplin

November 26, 2025

5  out of  5
rating by Matt Paplin
"Easy to work either and made sure I saved money on my new policy, if you’re looking for savings i recommend you ask for Matt C. He was really helpful!"
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Scott Homrich

November 24, 2025

5  out of  5
rating by Scott Homrich
"Brandy was incredibly helpful, patient, and caring. I cannot recommend the customer service from her enough. This also saved me almost $170/mon and it was the most pleasant hour on the phone I've spent buying anything."
We responded:
"Thank you, Scott, for your kind words about Brandy. We're glad to hear she made your experience enjoyable and helped you save on your insurance. Your feedback means a lot to us."
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Tanya

November 24, 2025

5  out of  5
rating by Tanya
"Brandy was so nice and helpful she got me a great rate and I'm very thankful. I would recommend them to family, friends, and anyone else. Call today and get a quote see for yourself."
We responded:
"Thank you, Tanya, for your kind words about Brandy and your recommendation. We're glad to hear she was able to assist you with a great rate. If you need anything else, feel free to reach out."
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Alejandro Reinoza

November 19, 2025

5  out of  5
rating by Alejandro Reinoza
"Excellent service. Thanks!"
We responded:
"Thank you, Alejandro, for your kind words and the great rating! We're glad to hear you had an excellent experience with our service. If you need anything else, feel free to reach out."
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Naseyrra Sylvester

November 11, 2025

5  out of  5
rating by Naseyrra Sylvester
"Great customer service!!"
We responded:
"Thank you, Naseyrra, for your kind words about our customer service! We're glad to hear that you had a positive experience with us. If there's anything else we can do for you, just let us know. Take care!"
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Jodi Chance

November 10, 2025

5  out of  5
rating by Jodi Chance
"Sitting at the car dealership unable to log into app to the State Farm app; Matt emailed my current insurance card within 1 minute! The patient enthusiasm he displays is so refreshing for a service company."
We responded:
"Thank you, Jodi, for your feedback! It's great to hear that Matt was able to assist you so quickly and effectively. We appreciate your kind words about his service. Take care!"
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Melissa Hoffstrom

November 6, 2025

5  out of  5
rating by Melissa Hoffstrom
"Matt was very helpful and made sure I understood everything and all that was available to me"
We responded:
"Thank you, Melissa, for your feedback! It's great to hear that Matt was able to assist you effectively and ensure you had a clear understanding of your options. We appreciate your support and look forward to serving you again."
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Jamey Novak

November 1, 2025

5  out of  5
rating by Jamey Novak
"Thanks to Matt! He did an incredible job with my new insurance. Cut my insurance rate almost in half from my previous carrier. Really impressed!"
We responded:
"Thank you, Jamey, for your feedback! It's great to hear that Matt was able to help you with your insurance needs and provide such significant savings. We appreciate your support and look forward to assisting you in the future."
Profile photo of Diane Hawkins

Diane Hawkins

October 30, 2025

5  out of  5
rating by Diane Hawkins
"Matt is Awesome! I called for a quote and he gave me a couple of options and explained them in detail. This help me to choose a policy that fits my budget. He also has a great referral program. I would recommend this company when shopping for insurance."
We responded:
"Thank you so much for the kind words, Diane! We love that we could help you with your needs. Please let us know if we can be of assistance in the future!"
Profile photo of Luke Post

Luke Post

October 30, 2025

5  out of  5
rating by Luke Post
"Was looking for first time automobile insurance and happened to have called State Farm and spoke with Matt Chance. Right away I knew he understood what I needed and I was right. He knocked it out of the park, very happy to be a State Farm Customer."
We responded:
"Thank you very much for that great review! We sure are lucky to have Matt here in the office. Let us know if there is anything else we can do for you!"
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Sara

October 29, 2025

5  out of  5
rating by Sara
"Matt from State Farm helped me tremendously! Walked me through each step and ways to save more money! I really appreciated the time he took with me."
We responded:
"Thank you so much for the positive review! Please let us know if we can do anything else for you in the future!"
Profile photo of Judah Benhur

Judah Benhur

October 27, 2025

5  out of  5
rating by Judah Benhur
"My Agent Matt, was Absolutely Amazing! He was very informative and knowledgeable about getting me the Best insurance plan for me. State Farm Insurance Agency is the Best!🤗🤗🤗"
We responded:
"Thank you so much for that awesome review! We appreciate your business, Judah. Never hesitate to reach out if we can help in any way. "
Profile photo of Janae Hawkins

Janae Hawkins

October 24, 2025

5  out of  5
rating by Janae Hawkins
"Matt was very professional and helped me get affordable car insurance!"
We responded:
"Thank you, Janae! We are very happy to have you with our office. Thank you for your business! "
Profile photo of Denis Pena

Denis Pena

October 23, 2025

5  out of  5
rating by Denis Pena
"Matt , has the best service and the best price options, and he is very patient. Thanks for all the help"
We responded:
"Thank you so much for the review, Denis! We always love hearing from our customers. Thank you for your business! Reach out if we can help with anything else. "
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Rakeyme

October 23, 2025

5  out of  5
rating by Rakeyme
"Matt was great! It seemed he actually had my interest in mind and took his time. It’s been nothing but good things year after year!"
We responded:
"Thank you so much for the kind words! We are so thankful for having Matt here in the office. Please let us know if you need anything else in the future! "